You are visiting the privacy policy of positivezone.app (the Positive Zone iOS & Android app). This Privacy Policy is a legal agreement between you and Positive Zone, and it is governed by and part of our Service Agreement. Please read this Policy and the Service Agreement carefully before joining as a Member.
Information we collect and how we collect it
Information collected automatically. When you use Positive Zone, we automatically collect and store certain information about your device and your activities. We may use this and other information described in this Privacy Policy to infer things like your interests.
#1Mobile Device ID
Your mobile device's unique ID number (e.g., IMEI, AD ID).
#2Geolocation
With your permission, your mobile device's geographic location (GPS) when you first register through our mobile app or when you enable location services within the app.
#3Device Information / Specifications
Technical information about your computer or mobile device (e.g., type of device, web browser or operating system, IP address) to analyze trends, administer the site, prevent fraud, track visitor movement in aggregate, and gather broad demographic information.
#4Usage Information
How long and in what manner you use Positive Zone, which services and features you use, and any content you generate through and post on Positive Zone — including browsing and search history (like profiles you have viewed). We link your subscriber information with your activity across all your devices using your email, phone number, or similar identifiers.
#5Cookies
We and our service providers use "cookies" to keep track of information while you use Positive Zone. Cookies are small files that allow us to count visitors, distinguish repeat visitors from new ones, save user preferences, track trends, and (where permitted) advertise to you. We use both session cookies and persistent cookies. If your browser is set to reject all cookies, Positive Zone may not function properly — and without this information, we may not be able to provide you with all requested services.
Information you choose to provide. When you register with Positive Zone, you must provide certain information — including your username and password, email address, zip code, birthday, gender, and gender preference. We will also ask you to upload photos for your profile and may collect any information (including location metadata) contained in these files. You may provide additional information about yourself (such as your school, occupation, or current city) to build your Positive Zone profile. You may also provide "special categories of personal data" under applicable law, such as your race, ethnicity, religion, philosophical or political views, and information relating to your sex life or sexual orientation. By affirmatively providing this information, you explicitly consent to our use of it for the purpose of fine-tuning your match criteria with other Users. Any information you provide in the non-personally-identifiable section of your profile will be viewable by your matches. You may also provide payment information (where required). We collect and process your messages with other users as part of operating the Services. If you use our video chat feature, you will need to provide the app with access to your camera and microphone — and we and others you video chat with may collect content and information made available through that feature.
Referring your friends. We encourage you to refer friends to Positive Zone by sending us their email addresses or phone numbers. We will keep this information in our database and enable you to send a one-time email or text containing your name and inviting them to visit. The message will include instructions on how to opt out and unsubscribe. You agree not to abuse this feature by entering contact information for individuals who would not be interested in Positive Zone.
Emails. We require an email address when you register. We use your email for both administrative (e.g., confirming registration, match notifications) and promotional (e.g., newsletters, new features, special discounts, event notifications) purposes. Email messages may contain code that enables our database to track your usage of the emails (open rate, clicks). You may opt out of promotional emails at any time via the opt-out links or by emailing [email protected]. We reserve the right to send you service announcements, security alerts, update notices, or other administrative messages without an opt-out option.
How we use personal information
We use your email and other personal information to help us efficiently operate the Services, to contact you in connection with your membership and other activities on Positive Zone (including confirmations or important news that could affect your relationship with us), and to forward messages from other Positive Zone users.
Location Information and Services
Positive Zone includes location-based services and features. These are used to connect you to other users based on your geographic location and to personalize your experience. To implement these features, we collect your location data — including (but not limited to) GPS data, WiFi data, and cell tower data.
Your Privacy Rights
You have meaningful, actionable rights over your personal information. We take them seriously:
Access
Confirm whether we're processing your personal information, obtain access to or a copy of it, or request an electronic copy you can port to another service.
Correct
Request correction of your personal information where it is inaccurate or incomplete. We also provide self-service tools to update most fields.
Delete
Request deletion of your personal information at any time.
Restrict or Object
Request restriction of — or object to — our processing of your personal information.
Withdraw Consent
Withdraw your consent to our processing of your personal information at any time, with no penalty.
How We Protect Your Personal Information
Positive Zone takes reasonable measures to prevent the loss, misuse, and alteration of the information we obtain from you. However, we make no assurances about our ability to prevent any such loss, misuse, or alteration, and we will have no liability to you or to any third party arising out of any such event. Positive Zone may store and process personal information in the United States and other countries.
Information You Provide About Yourself While Using Our Service
Whenever you voluntarily disclose personal information on publicly-viewable pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posts or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.
Data Retention
Because many users tend to use our service at different points in their relationship-seeking life, we retain your personal information for continued service and convenience purposes until you advise us not to. Notwithstanding the foregoing, we may retain personal information to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms or other agreements, or for any other legally permissible purpose.
Updating or Removing Account Information
You may review or edit your profile at any time by logging into your Positive Zone account. If you would like us to delete your account information, we may do so by deactivating your account first and then permanently deleting it. Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your request for Positive Zone services, or to respond to any inquiry or request made by you. To opt out of all messages concerning Positive Zone, you must cease using the Services and cease submitting inquiries.
Children's Privacy
We require users to be at least 18 years of age. We do not intend for anyone under 18 to use any of the features or services we offer, and we do not direct any content specifically at children under 18. We understand and are committed to respecting the sensitive nature of children's privacy online.
Changes to This Privacy Policy
We reserve the right, at any time, to add to, change, update, or modify this Policy — simply by posting the change on Positive Zone and without any other notice to you. Any such change will be effective immediately upon posting. If any changes are made, we will reflect the "Last Updated" date above. It is your responsibility to review this Policy from time to time to ensure you continue to agree with its terms.
A note on safety
We don't conduct background checks on members of this app. Please stay alert for suspicious scammers. If you find any suspicious profiles, please report them to us — we will block suspicious users as quickly as possible. Your safety matters more than our metrics.